We received our order quite quickly. We had to ask a couple questions on the website and they were answered very promptly by customer service which was awesome. We unpackaged everything to give it a wash and what a horrible experience the laundering was. I don't know if anyone mentioned this in their comments and it is certainly not the fault of the company but be prepared for a big ball to be waiting for you when you open the dryer and then having to untangle it all, only to find the encasement is still soaking wet inside. I eventually had to put one in at a time as they got so entangled... and many times at that, just to get them dry. Thank goodness this only has to be done one or two times a year. If I never had to do it ever again I'd be even more happy! ;). I'm giving 5 stars due to the quality I've seen so far. However we haven't even slept one night with them on yet so have no idea if they will make a difference for my husband. Crossing our fingers!
Ce que j ai apprécié c est que quand je vous écrivait j avais une réponse rapide de votre part pour me rassurer si j ai a recommander autre chose de votre cie j aurais aucune crainte très bon service
J'ai fait l'achat de cet appareil et fait le coulis de la céramique et ainsi que le nettoyage de la fan de poêle, très satisfaite du résultat sans produit de nettoyage.
Je suis très satisfaite de mon achat, je trouve mon couvre-matelas épais, couvre très bien mon matelas et il m’apparaît de très grande qualité. Je vous recommande Protech Allergies.